Managed IT Services
Running a business in Melbourne brings its fair share of IT issues. However ,having a 24/7 IT helpdesk can help develop necessary IT solutions to support your infrastructure. With ITConnexion, you get fast, reliable and unlimited IT support, including:
- A fast timeframe. We can ensure every support enquiry is addressed by an engineer and a solution is being looked for within 10 minutes.
- Unlimited support for a fixed monthly fee. Control your IT costs without expensive, unexpected budget blowouts.
- Less interruptions. A proactive partner for your business, ITConnexion works to minimise risk and eliminate potential hazards to your IT infrastructure before they affect your organisation.
- A plan that aligns to your strategic goals. A team of dedicated experts will work to develop an IT strategy that streamlines your processes, helping your business grow.
- Diverse skillsets. Work with specialists in software, hardware, programming, security, data management, cloud solutions and more.
- A growing partnership. With the technology and expertise to handle even the most complex IT demands, our team will grow with yours to develop best practice solutions for your business.
- Hands-on support. We talk to vendors like telco, ISPs and other providers so you don’t have to. Our team can even handle issues relating to your website, mobile devices, applications and accounting software.
Work with an IT support service you can count on
Using proactive technology support, our experts will solve any problem before it affects your business’ productivity. We take the big picture approach, creating bespoke systems that give you a competitive edge and increase profitability. With an entire team of experts at your service for around-the-clock IT support, anything is possible with ITConnexion.
Get IT Support for your Melbourne business
We are here to support your team. Since 2003, IT Connexion has been providing businesses across Melbourne with remote administration and managed services. Our experienced consultants have an enviable track record of improving our client’s strategic and business analysis s capabilities.
Talk to us about how ITConnexion can help your business increase efficiency while reducing your costs at the same time. Contact us today or send us an email at info@itconnexion.com.
Managed Services
Responsive and Comprehensive IT Support & Services backed by SLA.
IT Support Helpdesk
Responsive & unlimited IT Support with SLA. After Hours & Interstate/Overseas IT Support option available.
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Onsite IT Support
100% customer service focus field engineering staff. Important for your staff requiring face-to-face time with our engineers.
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Managed Security
End-point Protection, Ransomware Insurance, Firewall, Web Filter, Anti-Spam, Encryption, Wireless and Backup
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Managed Desktop
Patch Management and Real-time Monitoring using Kaseya. Warranty and Vendor management for repairs, return and renewal.
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Managed Infrastructure
We manage On Premise and Cloud servers, Web & Database servers. Virtualisation (VMWare, HyperV), Storage & SAN , Internet and VoIP.
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Managed Application
We support Office 365, SharePoint, Databases. Finance, Age Care/Health, Not-For-Profit as well as Open Source systems.
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Other IT Services & Solutions
Cloud Solutions
Move to the Cloud with our Office 365 Migration experts. Do more with your Office 365 with SharePoint, Teams, Skype and Flows. Co-location solutions including AWS & Azure.
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Cyber Security
Holistic approach including Security Audit, Firewall, Next-Gen End User Devices Protection with Ransomware Insurance, and effective Staff Security Awareness Training.
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Software & Websites
We design, host and support Joomla and WordPress Websites. Build Apps with database with payment gateways. Connect and streamline your business with APIs.
Find Out MoreWhat Our Customers Say
We have found the IT services provided for by ITConnexion to be value for money and the money that we have spent on infrastructure appears to be money well spent. We are delighted in the noticeable decrease in hidden IT costs resulting from ineffective IT support and systems.
Christian Thompson, Parenting Research Centre
ITConnexion were chasing us up with regards to implementing solutions purely because of the fast growth and the demands and the essentials that we have needed. In particular, it’s their IT consultancy around what we need to do about that which has been very valuable.
Stella Avramopoulos, Kildonan UnitingCare
ITConnexion have a thorough understanding of the complexity of our business and they continue to improve and grow with us. The team at ITConnexion are always on the ball and they are very clever as well. If there are any issues we get answers straight away and they are quickly sorted out.
Kaylene Randall, Food Service Machinery
ITConnexion are always proactive when it comes to IT management. Our organisation has grown faster then what the systems had grown and ITConnexion offered solutions that were able to quickly fix those issues.
Ray Woodhouse, Upper Murray Family Care
I’m very happy with the customer service that we are receiving from ITConnexion. We have a really high degree of confidence that if we have a problem, ITConnexion can find a way of solving it quickly. We also really value the personal service that we receive from the Directors and the onsite support.
Andrew Martin, Martin & Martin
During our ten year association, we have found ITConnexion a very professional and reliable team. We have always enjoyed our relationship with ITConnexion, not only are they very responsive, but their individual support to our staff members is outstanding.
John Daly, Jesuit Social Services
I am definitely less stressed and worried in the day to day running of our IT systems. I have more time to run the business instead of crawling under desks trying to fix IT problems.
Leeann Cairnduff, Fitwise Physiotherapy
Our Key Partners
+61 3 9882 7470
info@itconnexion.com
Suite 2, 22 Gillman Street, Hawthorn East, Victoria, 3123
