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Managed Desktops

This is the management and monitoring of your fleet of desktops, laptops and mobile devices. Perfect if you want to strategically outsource just this area of support so you can free up your inhouse IT staff to focus on project work.

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Scheduled onsite visits 

While the Service Desk will perform the tasks remotely, it is good practice to involve some face to face time for your staff to deal with their IT queries with the IT engineers.

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Managed Security

The threat of security is ever increasing and evolving. Keeping pace with the latest security developments is highly sophisticated and requires advanced tools (such as artificial intelligence), a high level of expertise and constant monitoring.

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Managed Infrastructure

This component manages the server, storage, network and internet that drives your business.  Your infrastructure can be on-premise or in the cloud.

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Service Desk

This refers to the unlimited remote IT helpdesk support that is accessible to your staff.  You are looking for responsive IT support (high first call resolution rates) coupled with excellent customer service.

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Application Management

The management of your key applications (e.g. Office 365, accounting systems) can also be outsourced, freeing up your internal resources to focus on their primary function.