Managed Services
Responsive and Comprehensive IT Support & Services backed by SLA.
IT Support Helpdesk
Responsive & unlimited IT Support with SLA. After Hours & Interstate/Overseas IT Support option available.
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Onsite IT Support
100% customer service focus field engineering staff. Important for your staff requiring face-to-face time with our engineers.
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Managed Security
End-point Protection, Ransomware Insurance, Firewall, Web Filter, Anti-Spam, Encryption, Wireless and Backup
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Managed Desktop
Patch Management and Real-time Monitoring using Kaseya. Warranty and Vendor management for repairs, return and renewal.
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Managed Infrastructure
We manage On Premise and Cloud servers, Web & Database servers. Virtualisation (VMWare, HyperV), Storage & SAN , Internet and VoIP.
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Managed Application
We support Office 365, SharePoint, Databases. Finance, Age Care/Health, Not-For-Profit as well as Open Source systems.
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Other IT Services & Solutions
IT Consulting Services
Pro-bono consulting & strategic planning for NFP. Disaster & Business Continuity solutions. Subject matter experts in CCIE, VCP, NCIE, AWS and CISSP.
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Procurement
Convenient and value for your next purchase of commercial grade equipment with Leasing arrangement.Asset management including warranty, licenses and subscriptions.
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Cloud Solutions
Move to the Cloud with our Office 365 Migration experts.Do more with your Office 365 with SharePoint, Teams, Skype and Flows.Co-location solutions including AWS & Azure.
Find Out MoreWhat Our Customers Say
We have found the IT services provided for by ITConnexion to be value for money and the money that we have spent on infrastructure appears to be money well spent. We are delighted in the noticeable decrease in hidden IT costs resulting from ineffective IT support and systems.
Christian Thompson, Parenting Research Centre
ITConnexion were chasing us up with regards to implementing solutions purely because of the fast growth and the demands and the essentials that we have needed. In particular, it’s their IT consultancy around what we need to do about that which has been very valuable.
Stella Avramopoulos, Kildonan UnitingCare
ITConnexion have a thorough understanding of the complexity of our business and they continue to improve and grow with us. The team at ITConnexion are always on the ball and they are very clever as well. If there are any issues we get answers straight away and they are quickly sorted out.
Kaylene Randall, Food Service Machinery
ITConnexion are always proactive when it comes to IT management. Our organisation has grown faster then what the systems had grown and ITConnexion offered solutions that were able to quickly fix those issues.
Ray Woodhouse, Upper Murray Family Care
I’m very happy with the customer service that we are receiving from ITConnexion. We have a really high degree of confidence that if we have a problem, ITConnexion can find a way of solving it quickly. We also really value the personal service that we receive from the Directors and the onsite support.
Andrew Martin, Martin & Martin
During our ten year association, we have found ITConnexion a very professional and reliable team. We have always enjoyed our relationship with ITConnexion, not only are they very responsive, but their individual support to our staff members is outstanding.
John Daly, Jesuit Social Services
I am definitely less stressed and worried in the day to day running of our IT systems. I have more time to run the business instead of crawling under desks trying to fix IT problems.
Leeann Cairnduff, Fitwise Physiotherapy
info@itconnexion.com
20 Victoria Road, Hawthorn East, Victoria, 3123
