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Setting Up Headphone & Microphone in Microsoft Teams: A Step-by-Step Guide

Unlock the full potential of your Microsoft Teams calls by customising your audio device settings.

Follow these steps to enhance your communication experience:

  1. Click on “Settings and more” (three dots) next to your profile picture at the top of the Teams interface.
  2. Select “Settings” and navigate to “Devices.”
  3. Under the “Audio devices” section, choose your preferred default devices for speakers and microphone in Teams.

To perform a Test Call:

  1. Select “Make a test call.”
  2. Follow the on-screen instructions provided by the Test Call Bot.
  3. Test your microphone and speaker functionality by recording a short message.


After completing the test call, receive a summary of the results and adjust your device settings based on the feedback received. Ensure your headphone and microphone settings are optimised for seamless communication on Microsoft Teams.

We can help you!

In case you’re still unsure about the process or if you need further assistance, feel free to give us a call or drop us an email. Our team of experts will be sure to offer a helping hand.