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Read moreMELBOURNE'S MOST TRUSTED
MANAGED IT SERVICES
IT Support Provider
Looking for a 5-star IT support company in Melbourne?
We do more to help your business come up with IT solutions:
- 100% Customer Service Focused Managed Services with SLA
- Cloud Migration, Office 365 and SharePoint Implementation
- Ransomware Protection & Security Awareness Training
- Agile Software Development to Streamline your Business
More Than an IT Support Company
A reliable network that keeps your data safe, secure and private is necessary in order for your business to continue propelling forward. Providing staff with around-the-clock access to computer systems and simple, easy access to mission-critical data and documents is crucial in running a successful operation. We understand the challenges a growing business may face when developing an effective IT infrastructure. That’s why our smarter and cost-effective IT solutions help businesses reach their objectives faster.
IT Services & Solutions
Focus on what you do best – and let us handle your IT! With ITConnexion, you can rest assured knowing that a team of IT experts will work with you to develop cutting-edge IT solutions for your business. From cloud migration to ransomware protection, our managed IT services can be customised to address the most prevalent IT issues for your business
Managed Services
Give your staff the IT support they need with our responsive & unlimited IT Support with SLA. Minimise downtime with our Real Time Monitoring & Proactive Maintenance.
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Cloud Solutions
Boost productivity, security and flexibility. ITConnexion offers a variety of cloud solutions for small and medium-sized businesses including Office 365, laaS & Co-location, as well as AWS & Azure.
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Cyber Security
Holistic approach including Security Audit, Firewall, Next-Gen End User Devices Protection with Ransomware Insurance, and effective Staff Security Awareness Training.
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Software & Websites
We design, host and support Joomla and WordPress Websites. Build Apps with database with payment gateways. Connect and streamline your business with APIs.
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IT Consulting Services
Pro-bono consulting & strategic planning for NFP. Disaster & Business Continuity solutions. Subject matter experts in CCIE, VCP, NCIE, AWS and CISSP.
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Procurement
Convenient and value for your next purchase of commercial grade equipment with Leasing arrangement. Asset management including warranty, licenses and subscriptions.
Find Out MoreManaged Services
Responsive and Comprehensive IT Support & Services backed by SLA.
IT Support Helpdesk
Responsive & unlimited IT Support with SLA. After Hours & Interstate/Overseas IT Support option available.
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Onsite IT Support
100% customer service focus field engineering staff. Important for your staff requiring face-to-face time with our engineers.
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Managed Security
End-point Protection, Ransomware Insurance, Firewall, Web Filter, Anti-Spam, Encryption, Wireless and Backup
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Managed Desktop
Patch Management and Real-time Monitoring using Kaseya. Warranty and Vendor management for repairs, return and renewal.
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Managed Infrastructure
We manage On Premise and Cloud servers, Web & Database servers. Virtualisation (VMWare, HyperV), Storage & SAN , Internet and VoIP.
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Managed Application
We support Office 365, SharePoint, Databases. Finance, Age Care/Health, Not-For-Profit as well as Open Source systems.
Read MoreCloud Solutions
Office 365 Business Essentials
Use our experience team to migrate your Exchange to Office 365 and move you to the Cloud with SharePoint, Teams, Flows and Skype For Business.
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IaaS & Co-location
Need your own servers in the Cloud? Use our IaaS or co-locate at a highly secured Tier III Certified Melbourne Data Centre.
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AWS & Azure
We offer design, set up and management of your cloud servers, whether they are on Amazon Web Services (AWS) or Microsoft Azure.
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Virus & Ransomeware
Protect your entire network and combat attacks and ransomware with artificial intelligent technology, ransomware protection and cyber insurance.
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Data Security Consulting
Our consulting services include Penetration Tests and Security Audit to help you identify, assess, manage and mitigate your cyber risks.
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Security Training
Develop a security awareness culture with an extensive library of short engaging online training courses and simulated phishing attacks.
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Joomla & WordPress
We design, build, host and support web sites using Joomla or WordPress.Choose from thousands of templates that are modern, clean, responsive or mobile ready.
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Software Development
Develop your own web-based and mobile applications. Integration with Cloud Apps like Xero and payment gateways including PayPal, eWay, Stripe and Alipay.
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Software As A Service
Manage and host your Open Source such as Moodle or choose from our ready to deploy eLearning, Performance Review and Membership Management applications.
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What Our Customers Say
We have found the IT services provided for by ITConnexion to be value for money and the money that we have spent on infrastructure appears to be money well spent. We are delighted in the noticeable decrease in hidden IT costs resulting from ineffective IT support and systems.
Christian Thompson, Parenting Research Centre
ITConnexion were chasing us up with regards to implementing solutions purely because of the fast growth and the demands and the essentials that we have needed. In particular, it’s their IT consultancy around what we need to do about that which has been very valuable.
Stella Avramopoulos, Kildonan UnitingCare
ITConnexion have a thorough understanding of the complexity of our business and they continue to improve and grow with us. The team at ITConnexion are always on the ball and they are very clever as well. If there are any issues we get answers straight away and they are quickly sorted out.
Kaylene Randall, Food Service Machinery
ITConnexion are always proactive when it comes to IT management. Our organisation has grown faster then what the systems had grown and ITConnexion offered solutions that were able to quickly fix those issues.
Ray Woodhouse, Upper Murray Family Care
I’m very happy with the customer service that we are receiving from ITConnexion. We have a really high degree of confidence that if we have a problem, ITConnexion can find a way of solving it quickly. We also really value the personal service that we receive from the Directors and the onsite support.
Andrew Martin, Martin & Martin
During our ten year association, we have found ITConnexion a very professional and reliable team. We have always enjoyed our relationship with ITConnexion, not only are they very responsive, but their individual support to our staff members is outstanding.
John Daly, Jesuit Social Services
I am definitely less stressed and worried in the day to day running of our IT systems. I have more time to run the business instead of crawling under desks trying to fix IT problems.
Leeann Cairnduff, Fitwise Physiotherapy
Our Key Partners
+61 3 9882 7470
info@itconnexion.com
Suite 2, 22 Gillman Street, Hawthorn East, Victoria, 3123
