Managed Services - Onsite IT Support

While helpdesk support can resolve immediate IT issues in a flash without even leaving the office, sometimes on-site support is required to iron out complex IT problems. If left unresolved, these disruptions could have a negative effect on your business’ overall productivity.

Face-to-face time can be crucial in amending IT queries. That’s why our Managed Services plan at ITConnexion includes flexible, on-site IT support for businesses across Melbourne. This service is part of the fixed monthly fee and includes:

 

  • Onsite visits to perform tasks that require the physical presence of an experienced technician
  • Face-to-face meeting at your location, at your convenience.
  • The best engineers. Only Level-2 and Level-3 engineers are allocated for onsite visits to ensure high-level support
  • The opportunity for staff to ask IT related questions in person to an experienced engineer.

Reduce your IT costs with ITConnexion

Our Managed IT Services can be tailored to your business needs. No matter the plan, our professional on-site team’s support is always included in the monthly fee, with no added costs for on-site visits.

Contacting ITConnexion when you’re in a pinch is easy. Give your friendly account manager a call, acknowledge the IT problems you are facing, and we will send an experienced technician to your location right away. From backup and recovery support to network audits and system upgrades, our expert on-site IT technicians can assist you in a multitude of ways.

Why ITConnexion for on-site IT support?

Working with a company you can trust is crucial to ensure onsite IT issues are resolved accurately and as quickly as possible. Without a solid IT infrastructure, your operation could be at risk for a cybersecurity attack or breach.

For reliable, hassle-free support and advice, contact ITConnexion. Our on-site technicians have an unmatched track record of solving IT problems efficiently and effectively. Our job is to make your life easier, that’s why we aim to improve your day-to-day IT operations tenfold to ensure the future success of your business.

Contact us now or fill in the form on the right to make an initial appointment.