How can a Managed IT Service Plan benefit my business?

Let your IT Services Provider assume all of the IT responsibility and operational risks so that you can focus on running your business.

Listed below are some key areas where a Managed IT Services Plan can benefit and improve your business:

1. Control IT Costs

When you outsource your IT, you can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.  The real beauty of the Managed IT Service plan is apart from being able to comfortably budget for your IT needs, your employees also has access to unlimited IT Support. This is particularly beneficial, if you plan to implement new equipment or software applications you have the peace of mind that your employees will be well looked after and you won’t be charged a cent more.

2. Trained, Experienced, Qualified, Certified.

If you’re not IT trained, how can you really be sure that a hired employee is fully qualified and experienced? Generally, it is cost prohibitive to hire all of the diverse skillsets that your company requires.  And above that, “qualified” doesn’t necessarily equate to “experienced”. Very few IT issues are new for a leading IT support team, which see related problems multiple times. Whereas, an in-house IT employee leads an isolated existence no matter how much they train. We'd all rather an experienced doctor; the same is true for IT.

3. Increase Efficiency and Competitiveness

Organisations that attempt to handle all the IT Services in-house will spend a large portion of their time with research, development, and implementation time, all of which increase the costs to your business.

4. Trusted IT Advisor

Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.  Furthermore, they will have the resources to start new projects immediately. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience saving time and money.

5. Stay Focused on Your Core Business

Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions or burdened by run-of-the-mill tasks.

6. Reduce risk and shift the burden of compliance

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They generally are much better at deciding how to avoid risk in their areas of expertise.

7. Level the Playing Field

Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.

8. Compliance and Security

Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented your security baseline and work to maintain those standards? With the growing level of IT security threats and tougher government compliance requirements, the need of managing these risks and ensuring that your company is compliant is paramount. Check that your Managed IT service plan bundles Managed IT Security.

9. Converged Service

Having an IT Managed Service company to manage all your IT vendor relationships will simplify your life. You have a single point of contact to help you coordinate multiple technology vendors (software, ISP, telecommunication, etc.) who understands technology and how to communicate and manage your interests more effectively.

Protect your business’s IT processes and control costs with ITConnexion’s Managed IT Service Plans - call today on 1300 89 22 00.

 

 

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