it support
Let itconnexion be your internal IT department. We'll be responsible for your IT needs and let you get on to what you do best - your business.
Our IT support is comprehensive and very flexible. Whether you are a single person operator or a company with hundreds of staff, we can tailor an IT support plan that gives you the best value. In addition, you will receive discounts on our business solutions, software solutions and IT products.
Our IT Support Plan includes the following features and benefits:
| Helpdesk Support | Our Helpdesk Support operates from 8:30am to 5:30pm and is the first point of contact if you have a computer, network or applications issue or question. |
| On Site Service | On a scheduled basis, our system engineer will visit your site to ensure ongoing operational stability of your IT infrastructure and to manage and resolve outstanding issues. |
| Preventative Maintenance | Preventative maintenance is important to ensure ongoing operational stability and minimize downtime due to infrastructure-related issues. As part of this service, we provide regular backup checks, server and internet status monitoring. |
| Access to Connexionpoint | On-line access to our system will allow you to view status of Helpdesk and Service Requests and IT equipment. |
| Procurement | We provide advice on the right equipment for your business and have it delivered, installed and configured for you. |
| Discounts | You are eligible to discounts on our products and services including:
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Please register for a complimentary site assessment. We'd like to learn about your business and your IT requirements.