IT Support, Business Computer & Network Services & Helpdesk, Server Installation & Maintenance, Virtualisation, IT Consulting,
IT Management, Managed IT Services, Intranet, Software Development, Melbourne Victoria Australia

On-Site Services

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on-site-services

Does your organisation require regular On-Site services to manage IT equipment and resolve end-user queries? itconnexion can provide a Systems Engineer on-site on a scheduled basis to ensure ongoing operational stability of your IT infrastructure and to manage and resolve outstanding issues.

Our On-site Services include: -

  • Server maintenance and inspections of the server.
  • Performing server operating system patches, anti-virus updates
  • Resolve issues that cannot be performed remotely by the Helpdesk, eg PC updates, removal of virus, spyware, adware, etc.
  • Installation and configuration of new equipment or software
  • Review infrastructure and maintain site documentation
  • Record and update information in our Connexionpoint IT Service Management system

Benefits of our On-Site Services

  • Reliability and flexibility to suit your business needs - our On-site visits can be scheduled to occur on a weekly, fortnightly or monthly basis on date and time convenient for you.
  • Cost effective - If built into a Support Plan, our Scheduled On-Site visits are charged with discounted travel fees.
  • Responsive - If you report a major issue in the morning, we are in most cases, able to schedule a System Engineer to be on-site by lunchtime (Melbourne metropolitan regions only).
  • Reduce operational risk - by keeping your systems running, your business or organisation will benefit from increased productivity.
 

Free Initial Consultation

Please contact us on (03) 9830-7133 to discuss how itconnexion can assist you.

Fri, 12th March 2010

Connexionpoint

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