IT Support, Business Computer & Network Services & Helpdesk, Server Installation & Maintenance, Virtualisation, IT Consulting,
IT Management, Managed IT Services, Intranet, Software Development, Melbourne Victoria Australia
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Does your organisation require regular On-Site services to manage IT equipment and resolve end-user queries? itconnexion can provide a Systems Engineer on-site on a scheduled basis to ensure ongoing operational stability of your IT infrastructure and to manage and resolve outstanding issues.
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Our On-site Services include: -
- Server maintenance and inspections of the server.
- Performing server operating system patches, anti-virus updates
- Resolve issues that cannot be performed remotely by the Helpdesk, eg PC updates, removal of virus, spyware, adware, etc.
- Installation and configuration of new equipment or software
- Review infrastructure and maintain site documentation
- Record and update information in our Connexionpoint IT Service Management system
Benefits of our On-Site Services
- Reliability and flexibility to suit your business needs - our On-site visits can be scheduled to occur on a weekly, fortnightly or monthly basis on date and time convenient for you.
- Cost effective - If built into a Support Plan, our Scheduled On-Site visits are charged with discounted travel fees.
- Responsive - If you report a major issue in the morning, we are in most cases, able to schedule a System Engineer to be on-site by lunchtime (Melbourne metropolitan regions only).
- Reduce operational risk - by keeping your systems running, your business or organisation will benefit from increased productivity.
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Free Initial Consultation
Please contact us on (03) 9830-7133 to discuss how itconnexion can assist you.
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