IT Support Plans

Does your business or organisation require responsive IT support services, regular reporting, system and network documentation? itconnexion can meet all of your organisations IT needs with our comprehensive and cost effective IT Support Plans.

Value

The IT Support Plan is the our most comprehensive and cost-effective way to manage IT support. In addition, it allows you to more accurate forecast your business operational budget for IT.

Pro-active Support

Pro-active remote monitoring and scheduled on-site services will allow better management of IT infrastructure and minimise downtime for your users.

Service Team

A dedicated Service Team and Account Manager, will allow itconnexion to become more familiar with your business operations and systems, and therefore able to provide better quality IT support.

Regular Reporting

Regular communication and reporting including summary of Helpdesk and Service Requests, outstanding issues and project updates will ensure that you are fully aware of the state of your IT requests and IT infrastructure.

On-line access to Connexionpoint

Online access to our system will allow you to view status of Helpdesk and Service Requests and IT equipment.

Flexible term

Our Plans do not require any long term arrangements, and allows for flexibility in the level of IT service commitment that your growing business may require so that you can plan as needed.