Connexionpoint IT Suite is itconnexion’s online system for IT service management. The system provides a comprehensive tool set to manage and maintain our client IT infrastructure and support needs. Its main modules include;
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Client Management
From the client management module, you can access all important information about your IT infrastructure. You can view your support plan information and obtain reports on all the activities performed on your site.
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Asset Management
View and maintain a record of your servers, PCs, laptops, printers, software licenses, network/ISP connections and other related information that is important to your company’s IT infrastructure.
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Helpdesk
As a client, you can View current status and time spent on the service requests made by users of your company.
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Server & Network Monitoring
The system maintains all server check reports and automated alerts which may require attention.
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Reporting
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Knowledge Database
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Benefits for Support Plan Package clients
As a benefit of being an itconnexion Support Plan Package client, your own Connexionpoint login and password will be provided to you.
Once logged into our Connexionpoint system, you will be able to view and manage your company or organisations IT assets and configuration, as well as log Helpdesk requests and view services provided by our Systems Engineers.
Access the On-line Demo
Use the following URL and login to obtain a first-hand demonstration of our on-line system in action.
Client Support