Testimonials

itconnexion were highly organised and quick to respond to requests and changes. itconnexion staff consistently displayed a very courteous and patient manner, and were very willing to help us explore the options and develop the best solution for us. The end product has been well received, and is easy to navigate for all users. We have achieved what we hoped for.

“You are extremely responsive and reliable to requests that I make, I believe that you understand our needs and where you don’t you make a point of discussing them with relevant people. Generally your staff are courteous and well informed and very willing to assist. I think your willingness to sit and discuss our needs is an area of strength.”

“Good Shepherd Youth and Family Service’s association with itconnexion has been positive and fruitful. We have found their service to be friendly, professional and timely as they have taken time to ascertain our needs, discuss options then carry out our decisions in a manner that has fitted into the working needs of our organisation. We have benefited from their recognition that we are a non profit organisation as they have been able to accommodate our needs for service and solutions within a tight budget. Their desire for regular face to face meetings to discuss progress and future directions has been of great benefit as we have found their staff friendly and easy to deal with and communication is in a “non-technical” manner so easier for our staff to understand. All reports are thorough and detailed. A good organisation to deal with.”

“itconnexion’s customer service whilst working on our Intranet project was excellent. Their ability to answer questions quickly and accurately and provide solutions, up to date resources and technology is at an extremely high level. itconnexion understood my requirements, and met our organisation needs whilst designing and constructing our new intranet site. The ability to work out what I needed, and find the appropriate resource worked really well, and we’ve received a product that suits our needs, budget and most importantly future growth. The products supplied for our intranet project are up to date, quality products, and the one on one intensive training and resources provided have ensured we can manage the project on our own in the future. Their solution for our intranet suited our budget and timelines, and most of all they have created an easy to use and understand solution for our business. The staff at itconnexion are always polite, professional, prompt and personable (The 4 P’s of Marketing!) What has worked well for me has been:

• The one-on-one training and specialised group training
• Resources provided and easy access to staff to answer questions
• Ability to tailor a product to suit my needs – it’s not a ‘one size fits all’ approach.”

• I am extremely happy with the service I have received regarding Angela's email details. It was done quickly and the information has been able to be passed on. Thank you Regards Lisa.

• Always had a great response from Carlson most helpful and very patient at all times.

• Good work Carlson. Fantastic Thanks

• Super fast and efficient service. Thank you!

• Thanks very much Munish, very appreciated by your quick response.

• Munish handled my problem instantly, I think he's a 'star'. Many thanks Cheryl

• Quick and speedy resolution of my simple enquiry.

• Happy with the quick response.

• Prompt and efficient.

• The Helpdesk was great at explaining the situation with the ISP provider and then getting the problem resolved.

• Great stuff!! Thanks Munish.

• Friendly, excellent and efficient service. Happy customer. Thank you.